Shipping Delay For Some USPS Customers

Due to a system error within the United States Postal Service a small number of packages are tracked showing “delivered” to our new Irvine, CA office location which have not yet arrived. This shipping issue has affected only a small number of orders at this time. If you feel your package has been delayed due to this error our would like a status update on your package feel free to log in to your account or contact our eleGreen customer service team. eleGreen is committed to providing the best service and trading experience possible, as part of that all of our packages containing customer devices are insured for the full trade value immediately when reflected within the shippers tracking system. We thank you for your patience.

eleGreen Customer Service
toll-free: 1-855-346-9177
local: 949-387-6939

EleGreen is Moving

EleGreen’s office is moving to Irvine, CA. We will continue to have drop off service until to 04/17/2013 at our Walnut, CA location. From 04/18/2013 drop off trading service will be from our new Irvine, CA location. Online trade in orders will not be affected during this transition.


The city of Irvine continues to hold a top ranked position in the list of best place to live/safest cities in US. CNN ranked Irvine as the 6th in the best place to live in the United States in 2012. We look forward to continuing to provide excellent and speedy service from our new location.