Due to a system error within the United States Postal Service a small number of packages are tracked showing “delivered” to our new Irvine, CA office location which have not yet arrived. This shipping issue has affected only a small number of orders at this time. If you feel your package has been delayed due to this error our would like a status update on your package feel free to log in to your account or contact our eleGreen customer service team. eleGreen is committed to providing the best service and trading experience possible, as part of that all of our packages containing customer devices are insured for the full trade value immediately when reflected within the shippers tracking system. We thank you for your patience.
eleGreen Customer Service