Recycling Your Phone Can Pay And Save The Environment

Once you buy an item you should be able to unlock it, fix it, customize it with out having to ask for permission. And what the big copyright corporations don’t want you to know that by not allowing you to have control over your device it’s also harming the environment. Most phones sold go overseas to be refurbished and re-sold, which can’t happen if they can’t be unlocked from their carriers. This leads to less of a value for older generation phones and increases the amount of phones thrown in the trash as they will be to much of a hassle to sell.

Here’s some figures to show just how much of an impact these phones have on the environment:

Making a single cellphone requires 165 pounds of raw material. –

E-waste represents 2 percent of America’s trash in landfills, but it equals 70 percent of overall toxic waste. The extreme amount of lead in electronics alone causes damage in the central and peripheral nervous systems, the blood and the kidneys.

For every 1 million cell phones that are recycled, 35,274 pounds of copper, 772 pounds of silver, 75 pounds of gold, and 33 pounds of palladium can be recovered.

It is estimated that there are more than 500-600 million used cell phones ready for disposal worldwide.

14,000,000 junked mobile phones (weighing over 65,000 tons) reach our nation’s landfills each year – releasing an astounding 80,000 lbs of highly toxic lead.

Removing your Phone From An Apple Account

The new iOS7 has been creating some problems with selling unused
iPhones, iPods, and iPads. When you add your Apple ID when activating
your iPhone, it automatically sets up the “Find My Phone” feature. This is a problem
because when you erase your device, it still locks it to your Apple ID,
therefore preventing others from being able to access your device.
We can not buy these Apple ID locked devices and would only be
able to quote you for parts condition.

Here are some ways to remove your Apple ID completely and
get the most for your device:

1. If you are currently in possession of your device,
simply go to settings

then go to iCloud
enter your iCloud password and then turn off “Find My iPhone”.

2. If the phone is already erased and you are prompted with this screen,


Simply enter your Apple ID and remove the device from your account.

3. If you have already sent your device to us it can still be removed from your account by
signing into your iCloud account at

Screen shot 2013-09-30 at 2.56.37 PM
From there you simply need to select the device from the “Find My Phone”
device list by clicking “All Devices”, selecting the device, erase the device, then
click “Remove from account”.

Shipping Delay For Some USPS Customers

Due to a system error within the United States Postal Service a small number of packages are tracked showing “delivered” to our new Irvine, CA office location which have not yet arrived. This shipping issue has affected only a small number of orders at this time. If you feel your package has been delayed due to this error our would like a status update on your package feel free to log in to your account or contact our eleGreen customer service team. eleGreen is committed to providing the best service and trading experience possible, as part of that all of our packages containing customer devices are insured for the full trade value immediately when reflected within the shippers tracking system. We thank you for your patience.

eleGreen Customer Service
toll-free: 1-855-346-9177
local: 949-387-6939

EleGreen is Moving

EleGreen’s office is moving to Irvine, CA. We will continue to have drop off service until to 04/17/2013 at our Walnut, CA location. From 04/18/2013 drop off trading service will be from our new Irvine, CA location. Online trade in orders will not be affected during this transition.


The city of Irvine continues to hold a top ranked position in the list of best place to live/safest cities in US. CNN ranked Irvine as the 6th in the best place to live in the United States in 2012. We look forward to continuing to provide excellent and speedy service from our new location.

EleGreen Rolls Out USPS Shipping

In a move to provide faster shipping times for customers nationwide eleGreen has rolled out return shipping via USPS in addition to FedEx Ground.

For customers the change to USPS shipping will enable devices from the East Coast to arrive at eleGreen in 3 business days as opposed to 4+ for FedEx ground shipments. As with all eleGreen orders a tracking number for shipments will be provided to customers using USPS. Additionally, customers will now have the convenient ability drop their shipments in any United States Postal Service box or at any of the Postal Service’s 31,000 locations across the United States.

The change to USPS shipping is just another way eleGreen is striving to make trading your used electronic devices fast, safe, and easy. Go green and get green, with eleGreen.

Rumors Hint at New iPhone

Citing an excerpt translated from the Chinese Commercial Times CNET is reporting today on rumors that Apple may be unveiling a larger iPhone to compete with Android devices such as the Samsung Galaxy S III. While the rumors seem to be sketchy at best a larger device would be a logical step for Apple, especially on the heels of the iPad Mini as competition for smaller tablets. Read the whole article here

Fake iPhone

One day we received a fake iPhone. It came in one of those boxes we receive every day.   The box was properly packed, with cushioning materials and nothing unusual. The content itself was special. Check this out.

fake iPhone_1

It felt light in hand and all the surfaces are grey plastic except the front part intended for a screen. At first I thought it was a cheap piece of plastic roughly in the shape of an off-scaled iPhone.

When I opened up the back cover, I saw a battery just like other cell phones. Underneath the battery, there are two regular-sized sim card slots. So I was wrong, it’s more than a piece of plastic toy, it was made to become a cell phone.

Then I turned it on, the displayed image and the start-up music have nothing remotely resembles the real iPhone. The image and sound quality are both bad. Check the desktop out, it’s mimicking the real iPhone. It is a touch screen, but you can only press, not swipe. I did not figure out how to turn to the next page, or maybe there aren’t any.

fake iPhone_2

If you look at the top left corner, you’ll notice two signal bars.  That’s why it has two sim card slots. How thoughtful! You can have one phone with two numbers! It’s a pity we didn’t test its phone function before returning it to the sender.

According to the packing slip, it’s an iPhone 4S in perfect condition worth $300 (this price has expired by now).  We could do nothing but sending it back. I’m not going to disclose any information about the seller, but I’m really curious what his/her intention was by attempting this trade-in.

One man’s old phone is another man’s treasure

Whenever I upgrade to a new phone, I kept the old ones in a drawer. I always think someday someone will need it. Say, a friend might break her phone and needs one as a temporary.  Six months later, it’s at the bottom of my drawer, and nobody has needed it yet. I know there are many people like me who have old phones doing nothing in drawers and cabinets.

We need a good cause to do something to that old phone. And here are two good reasons to sell your old phone to eleGreen. And you will be helping someone by doing this.

First, while you are using a recent model with a bunch of the newest technologies, there are many people out there who do not want the newest models and would be happy just using the old ones.  Selling your old phone to eleGreen is one way to get this phone to people who really need it. Don’t wait until your phone gets too out-of-date. Let this phone be fully utilized before it reaches the end of the life cycle.

Second, did you know that you can donate your old phone to a charity through eleGreen?  It’s super easy and the shipping cost is on us! All you need to do is placing a trade-in order on our website, waiting for the box (if you need one), and dropping off the box with your old phone to Fedex with our label.  Just make sure you pick the donation option when choosing the payment method. The rest of the procedure will be exactly like a regular trade-in except for the paying part.  Instead of sending you the payment, we will forward the payment to the charity. Currently we are only working with the Red Cross. But if you would like to donate to some other charities or organizations, please let us know and we will try to make it happen.

Pros and cons of alternatives to sell your old iPhone

Here are some common alternatives to sell your old iPhones. We hope this list will be helpful to you.

1. Online trade-in services

Such as eleGreen, Gazelle, Hellototem.  Elegreen has the best price among all the trustworthy traders. Now and Walmart are also providing iPhone trade-in services. But their criteria are stricter and prices are not as competivie. The procedure is pretty much the same for all of them: 1. Get a quote; 2. Wait for the mailer to come; 3. Ship your phone; 4. Getting paid.

Pros:  safe, hassle free, fast (as fast as 2 days, only with eleGreen!)

Cons: fair price, slow (with our competitors)

2. The Craigslist

Craigslist related crime rates are getting higher. Before eleGreen launched the website, two of our staff got robbed while buying or selling from Craigslist. The first time was $150 cash that got recovered (thanks to the Downey police department), and the second time was $1500 worth of iPhones and the suspect is not caught yet. Although Craigslist is full of frauds and questionable figures, you will find the best prices among all the alternatives. Make sure you make the deal in a safe public surrounding with security camera and guards, such as in a Starbucks or outside a bank.

Pros: good price

Cons: hassle listing, dealing with unknown people, risk with fraud

3. Ebay

Ebay is somewhere between online trade-in services and the Craigslist. You need to go through the hassle of listing your item, then wait for someone to make the purchase. Then it comes to the part you need to mail it out and wait for it to arrive. You get paid after waiting for days, but it’s much safer since you are not meeting someone.

Pros: good price

Cons: hassle listing, listing fees, waiting time, risk with return,  risk with fraud

4.Local store trade-ins

We are talking about big names like bestbuy, or mobile carriers like Verizon or AT&T. They offer trade-in programs at your convenience but not at your interest. They are trustworthy, and easily available, but the price is too low.

Pros: convenient, instant

Cons: low price

How to pack your device

Proper packing including applying the shipping label correctly, would not only protect your item, but also make the delivery and box opening jobs easier. And to you, it means your package will be received sooner and processed faster.

Here are some tips on how to pack your iPhone or iPad when sending them.

When checking out on website, our customers get to choose the option to receive a box from us. The boxes we send to our customers vary according to the size and quantities of their devices. Those boxes are the most suitable to ship iPhone or iPad.

Sending or not sending the original apple factory box for the iPhone or iPad will not affect the price, but the original package does provide the best protection for your device. If you do not have the original box, use the self-seal bubble pouch to contain the iPhone or iPad. This is especially important when you are sending in a device in “perfect” condition.

If you do not have the original box or bubble pouch, keep the device in a plastic grocery bag to prevent scratches or water damage. Squeeze some paper into shape of a ball as the cushioning material. It could be paper towel, newspaper or advertisement flyers. Pick a box that’s not too big and not too small.

Do not use shredded paper. The dust from shredded paper can be caught into your device’s small openings and is bad for electronics. The shredded paper would also cause a mess for those who will open the box.

A piece of common sense In modern society is, never expect your packages being treated gently during shipping. Place some of the cushioning at the bottom of the box, then your device, then cushioning again. Make sure your device is at the center of the box and not touching any edges. When you close the box, shake it and make sure you don’t hear anything loose in the box. Seal all the opening of your box with tape.

When you apply the shipping label to the box, make sure the barcode is flat, not folded over to the next surface.

Packing is really important if you do not want to go through the troublesome and time-consuming process of claiming. IPhones are fragile, iPads are even more fragile. Although the big package service companies all have great customer service and probably will pay for their fault, but we still would hate to see them unnecessarily damaged. They should not end like this.