On the home page of our website www.elegreen.com, there is a section dedicated for customer reviews. These are 100% from real customers and are their real thoughts. (Thank you all!) We did not pay anybody to write any of those reviews or tell them what to write for us. But we did try our best to make everything right and make every customer happy.
The most frequently mentioned reasons why our existing customers are happy with us are: fast, easy and reliable.
Our trade-in processing system is constantly being optimized to expedite the procedure. Our customers would like to get paid as soon as possible, so that is eleGreen’s goal. It’s very simple and straight forward, and each staff at eleGreen is committed to this goal.
If you have any questions, call 909-869-8864 Mon-Fri 9-6 and Sat 10-5 Pacific time or email us firstname.lastname@example.org. Emailing is better than calling when it’s not in business hours or during lunch time. The eleGreen customer service team consists of two people: Spencer and Roxane. Spencer is the primary and Roxane is the back up. I am Roxane. Both of us take our customer service tasks very serious. We are always ready to help. We answer every question from the customers as soon as we follow up each issue to the bottom.
eleGreen staff are passionate about making eleGreen the best and biggest used electronics trade-in service. We care about our reputation and we keep our words. The criteria and prices for trade-ins are clearly stated in our website and we stick to it. eleGreen is free of fraud. And if your phone have got re-evaluated that you are not happy with, you have the freedom to cancel it any time and get the item returned to you for free.
Since we launched the eleGreen website and started providing the trade-in service, we’ve got many positive feedbacks from our customers (Thank you again!). These reviews mean a lot to us and are great encouragement for us to maintain the good service and keep improving.