Terms of Service
We offer you a convenient platform to trade in or donate electronic devices including but not limited to smart phones and tablets. By using the website, you must agree with the following conditions:
You are the legal owner of all items (electronic devices) that you trade in or attempt to trade in. You act on your own behalf, not as a representative of another person.
Registration and transactions
If you need to place an order or use the service at eleGreen.com, an eleGreen account is required. When you register an account, you should be able to provide accurate and complete information to us and you are responsible to keep this information updated. You will agree the registration agreement. It is not allowed for other people to use your account under your name and make an unauthorized trade-in transaction. Please contact us if you are suspicious in an unauthorized transaction.
Order process, Payment and Return
Upon receipt of your item, eleGreen will inspect the item. We have the sole discretion to decide on whether the condition of your item matches the description in your quote. If your item matches your quote, a payment will be sent to you after the inspection of your item. If your item does not match your quote, we will offer you a re-evaluated price that reflects our evaluation of your item’s condition. If you accept the price, the payment will be sent right away. Once the payment is sent, the transaction is final. If you are not satisfied with the re-evaluated price, your item will be returned to you. The re-evaluation offer will be valid within 7 calendar days from the time you receive the email indicating that status. Expired re-evaluation will result in ONLY receiving the exact authorized payment amount on the re-evaluation offer. Returns could be made for your personal reason before the transaction is final. You need to email eleTeam@elegreen.com for return process. Please note that if you ship a box not being sealed, the insurance will not cover the item inside your package - eleGreen will not be responsible for an unsealed shipment in case of any loss.
Client records are regarded as confidential and therefore will not be divulged to any third party. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by eleGreen will only be in connection with the provision of agreed service.
We try our best to keep our site and services safe, secure, and functioning properly. You acknowledge that the continuous operation of or access to our sites and services cannot be always guaranteed. You further acknowledge that operation of or access to our sites and services may be interfered due to technical issues or numerous factors outside of our control.
You hereby agree that any use of the website shall be at your own risk and the website and services are provided to you on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, this Company:
i) excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
ii) excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
Last Update: Sep. 1st, 2012